Booking requests, deposits and pre-orders

Labels in bold are written exactly as they appear in the app.

The Permintaan booking tab

Public bookings wait here (the tab count = requests to review) instead of going straight into the book. Filter by outlet and status: Perlu ditinjau (to review), Menunggu pembayaran (no proof yet; the table is held for the configured time, then the request becomes Kedaluwarsa), Terkonfirmasi, Ditolak, Kedaluwarsa, Semua. Each row shows name, time, party, received time, a pre-order chip, and Batalkan for a stale request (prefilled with an apology).

Confirming or rejecting

Tap a row. The detail sheet (still in English: Booking request) shows name, phone, party, requested time, Meja yang diminta, status, the guest's note and Bukti pembayaran (enlarge or Unduh; proofs are kept in the cloud for a set number of days, then deleted, so download a copy). Confirm: check Reservation duration (minutes), tap Confirm ("Reservasi dibuat"; it moves to the Reservasi tab). A pre-order without a transfer proof cannot be confirmed. Reject: Reject, type Rejection reason (shown to customer), Confirm reject. Check the bank statement before confirming a deposit booking.

Guest pre-orders

A booking with a pre-order carries a "Pra-pesan · {items} · {amount}" chip and proof status. The chip opens the Pra-pesan sheet: items, subtotal, tax, Total yang harus dibayar, proof status (no proof: charge it at the table), the guest page link and Kirim ke dapur. Pre-orders go to the kitchen when the guest is seated.

Deposits recorded by staff

Aksi lainnya → Pra-pesan & DP opens Pra-pesan & uang muka: pre-order items, the estimated bill, and Uang muka (DP) with the requested amount and transfer method. When the money arrives, fill in reference, date and amount, then Konfirmasi uang sudah masuk. Deposit statuses: none, awaiting, received, used on the bill, or voided (Batalkan konfirmasi with a reason). Cash deposits are not recorded here.