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Contact

Talk to a real person.

No ticket maze and no bots. Pick what you need below and it reaches the small team that builds Sansflow POS.

How can we help?

Choose the route that fits. Whichever you pick, a person reads it.

Sales

Thinking about Sansflow for your business?

Book a short demo. We walk through the till, the kitchen display and your reports on a call, and answer every question you bring.

Support

Already using Sansflow?

The fastest way is right inside the app: Settings, then Support. Our reply shows up in the same place.

Hours
Mon–Thu, 10:00–16:00 WIB

Log in

Open your till.

Sign in to Sansflow POS in any browser.

Log in

Install help

Setting up a new device?

Step-by-step install for Android, iPad, iPhone, Windows and Mac, plus the receipt printer.

See install steps

Our office in Jambi.

Office
Jl. R.E. Martadinata
Simpang IV Sipin, Telanaipura
Jambi 36124, Indonesia
Opening hours
By appointment. Message us on WhatsApp first.

Sansflow POS is an independent project, not a registered company yet.

SansflowTelanaipura, Jambi

Before you write.

Still stuck? Email hello@sansflow.com and we will take it from there.

How fast do you reply?

A person reads every message. We reply within 72 hours, sooner for simple questions; complex requests can take a little longer.

Which languages can I write in?

English or Bahasa Indonesia, whichever you are more comfortable with. The app itself runs in both.

Where do I report a bug?

Inside Sansflow POS, open Settings, then Support, and choose Report a Problem. It goes straight to the team and our reply appears there. If you can’t log in, email hello@sansflow.com instead.

Rather see it
than read about it?

Book a short call and we will show you the till, the kitchen display and your reports.