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Guide · Owner

FAQ & troubleshooting

This page answers the 12 questions owners and managers ask most, each with Gejala (symptom), Penyebab (cause), Perbaikan (fix) and a link to the detailed guide. Every cause comes from another guide in this folder or from the code; where something could not be confirmed we say so. A short Indonesian/English glossary closes the page (Paket, opname, HPP, komplimen, void, refund, shift, PAX, station, KDS). Rule of thumb: when a sale is "not on the server", check the Offline pill and Antrian sinkron before ringing anything again.

Who it is for
Owner, manager; cashiers for the counter questions
Time to complete
about 40 minutes
In this guide
3 guides

Start the guide

In this guide

  1. 01Fixes for common problemsA bill will not close · A manager cannot approve a void or refund · Stock does not match the shelf · The kitchen board is empty9 min read
  2. 02Attendance and payroll questionsBasics · Managers · Specific cases · Unusual cases5 min read
  3. 03Glossary2 min read

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