The customer list

Labels in bold are written exactly as they appear in the app.

The Pelanggan page

Pelanggan → Pelanggan lists every guest from the reservation book and the till. The four tiles double as filters (Semua tamu, Member, Pelanggan lama returning, Belum pernah datang never visited); search and Filter by group or tag; columns name, phone (with WhatsApp), orders, visits, total spend, time at table, sortable.

Adding a customer

Tambah Pelanggan: name (required), phone (normalised to +62, shown as "Disimpan sebagai"), email, address, a note that is never printed. Guests are also recorded when the cashier saves them at payment or when a reservation is made.

Customer details

Click a name: number, member since, point balance, tier and other badges, Grup & tag, and the tabs Aktivitas, Poin (point history: earned, redeemed, adjustments with reasons), Anggota (membership and digital card) and Referal. Bottom: Ubah and the ... menu.

Adjusting points

Sesuaikan poin loyalitas: points (positive or negative) and a required reason saved in the history; Simpan penyesuaian.

Groups and campaigns

Grup creates groups and tags. Kampanye prepares WhatsApp messages as wa.me links and a CSV; Sansflow sends nothing itself.

Export

Ekspor downloads the customers in the current view.