Points, tiers and referral

Labels in bold are written exactly as they appear in the app.

Where

Pelanggan → Pelanggan, scroll down, open Pengaturan: Poin loyalti, Referal & cashback, Tier keanggotaan, each saved with its own Simpan.

Loyalty points

Switch on Aktifkan poin loyalitas (instant at the till and kiosk; switching off keeps existing points). Rules: spend per point (rounded down from the amount paid), value of one point, minimum points to redeem (0 = any time), points per reservation visit (0 = off). Contoh untuk tamu previews sample spends. Daftarkan tamu tersimpan otomatis enrols every guest saved with a phone number into the starting tier, including existing ones on confirm; it needs an active tier.

Referral and cashback

Aktifkan referal & cashback, then cashback % for the code owner, the maximum % of their own bill payable from the balance (before tax and fees), and the expiry in months. New rules apply to referrals registered after saving. Lihat laporan referal & cashback opens the report.

Membership tiers

Mode tier: Diatur staf (staff set the tier) or Berdasarkan belanja (automatic by spend threshold; lowest tier Rp 0; refunds and voids reduce spend; Lihat dampaknya previews moves; Simpan & terapkan). Tambah tier: name, optional description, points multiplier (1 normal, max 10), active, starting tier, card artwork (owner only, up to 5 MB). Ekspor untuk percetakan prepares printed cards. On a customer, Sematkan tier pins a member's tier; Lepas sematan releases it.

At the till

In Pembayaran, Tambahkan tamu ke transaksi ini to attach the guest. With enough points, Tukar poin appears: points to redeem, the discount preview, Terapkan. Messages cover the minimum, not enough points, more than the total, offline (redeeming needs internet) and loyalty not configured. Kiosks collect points when member scan is on.