Labels in bold are written exactly as they appear in the app.
Where feedback comes from
The public review page and the after-payment survey on the customer display.
The guest's review page
Kirim masukan in three steps: (1) Nilai: stars (optional), Tentang apa? (place, food, service, staff, other), Outlet, Apa yang terjadi? (up to 1000 characters), Lanjutkan; (2) Kontak: optional name and phone, or Kirim sebagai anonim; (3) send. Only the business's staff see it; reviews are not public.
Kedai Contoh
Ceritakan ke Kedai Contoh apa yang Anda alami. Hanya staf mereka yang melihat ini.
Bagaimana pengalamannya?Reading feedback
Penjualan → Ulasan & Masukan (the menu count = new items). Filter by Status (Baru, Ditinjau, Selesai) and Kategori. Detail masukan offers Tandai ditinjau, Tandai selesai and Konversi ke tiket (then Buka tiket).
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